‘Big enough to serve you and small enough to know you’

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September 14, 2007

Broadmoor Drug Center has been at 6096 W. Park Ave. since 1965, making it the oldest pharmacy in the Broadmoor area.

The pharmacy takes pride in displaying a more personal touch with customers, compared to the chain drug stores, said owner/pharmacist Dean Pellegrin.

“We strive to give fast, friendly service, and call customers by name,” he said. “We get your medicine out in 10 to 15 minutes.”

Broadmoor offers free delivery to customers, mainly to residents of west Houma in Broadmoor, Summerfield, Louisiana Highway 311, Lisa Park, Bayou Blue, and Coteau. But the pharmacy occasionally hauls prescriptions over to east Houma.

“We make deliveries throughout the day,” he said. “It’s same-day deliveries in most cases.”

The store also offers another large benefit. Any customer with a doctor’s prescription for a blood-sugar testing machine will receive a free machine – a $65 value, according to Pellegrin.

“Then when you need supplies, we will bill Medicare or private insurance,” he said.

Broadmoor has other offerings, too.

The pharmacy sells and rents nebulizers.

All of the store’s greeting cards cost .99 cents.

The store has a blood sugar testing machine for use by the public free of charge.

If you are over the age of 60, prescription items are discounted.

The store has a fax machine for public use. The cost to send is $3 for the first sheet, and $1 for each additional sheet. The price is a flat $1 to receive sheets via fax.

Broadmoor also accepts most insurance other people have, Pellegrin said, and does electronic billing.

The pharmacy bills Medicare for diabetic supplies.

The store accepts the Louisiana State Medicaid card. The state is billed electronically.

For Medicare Part D, if you are 65 or older, the customer puts down a co-pay, and the pharmacy bills the rest electronically.

For Workers Comp, if you are hurt on the job and need medicine, the store will bill the company.

Pellegrin has been a pharmacist at Broadmoor for 33 years.

“People get turned off by chain pharmacies,” he said. “Our slogan has been and still is, ‘Big enough to serve you and small enough to know you!’ I strive to know customers on a first-name basis. We treat them like family.”

“I’ve been here 30-plus years,” he said. “I must be doing something right.”

Broadmoor Drug Center Owner/ Pharmacist Dean Pellegrin assists a customer. * Photo by MIKE BROSSETTE