Entergy program helping low-income customers

Councils on Aging statewide recently helped celebrate the 25th anniversary of Project Care and Helping Hands, Entergy Louisiana LLC and Entergy Gulf States Louisiana’s two initiatives designed to assist low-income customers.

Project Care and Helping Hands provide financial help to qualified low-income, disabled and elderly customers who need help paying utility bills. Company shareholders match Entergy staffers’ and customers’ contributions up to $500,000.

Statewide, Councils on Aging screen applicants and disperse the money.

“When temperatures hit extreme highs or extreme lows, it can cause customer bills to rise,” said Amy Martinez, customer service manager. “Project Care and Helping Hands give us a way to help those Louisiana residents who are most in need.”

Customers can receive assistance of $200 up to three times per year to help pay high electric bills.

Helping Hands benefits Entergy Louisiana customers; Project Care helps Entergy Gulf States Louisiana customers.

Since the programs’ inception, more than $7.5 million has been donated. Customers who wish to give can simply add $1 more to their monthly electric bills.