OMV offers free identify theft protection to LA residents affected by cyber breach

John Brewster Ellis, Jr.
July 21, 2023
Louisiana Private Recreational Red Snapper Landing Estimates Through July 9, 2023
July 21, 2023
John Brewster Ellis, Jr.
July 21, 2023
Louisiana Private Recreational Red Snapper Landing Estimates Through July 9, 2023
July 21, 2023

The Louisiana Department of Public Safety and Corrections, Public Safety Services, Office of Motor Vehicle (“OMV”) responded to a data security incident that involved personal information of individuals who applied for, and/or were issued a Louisiana driver’s license, identification card, and/ or vehicle registration. This notice explains the incident, the measures that have been taken, and some steps you can take in response.


On May 31, 2023, Progress Software Corporation, which developed and supports the MOVEit managed file transfer platform, notified all customers across the globe, including OMV, of a zero-day vulnerability that an unauthorized party used to access and acquire data without authorization. Upon learning of the incident, immediate measures were taken to secure the MOVEIt environment utilized to transfer files. A thorough investigation was conducted, and it was determined that there was unauthorized acquisition of, and access to, OMV files in the MOVEIt environment.

Through a thorough analysis, OMV determined that files involved in the incident contained the personal information of individuals who applied for and/or were issued a Louisiana driver’s license, identification card, and/or vehicle registration. The information varied by individual but included name and one or more of the following: address, date of birth, Social Security number, driver’s license, learner’s permit, or identification card number, height, eye color, vehicle registration information, and handicap placard information.

OMV is emailing notices to individuals whose information was involved in the incident and for whom OMV was able to locate an email address. In addition, OMV established a dedicated, toll-free call center to answer questions that individuals may have and is offering twelve (12) months of free credit monitoring and identify theft protection from LifeLock to involved Louisiana residents. If you believe your information was involved and have any questions about this incident, including how to sign up for free credit monitoring and identity theft protection, please review information about the incident at https://nextsteps.la.gov/substitute-notice. If you have additional questions, please visit https://nextsteps.la.gov/ or call 866.861.8717.


For individuals whose information was involved in the incident, OMV encourages you to actively monitor for the possibility of fraud and identity theft by reviewing your financial statements and credit reports for any unauthorized activity. If you notice any unauthorized activity, contact the relevant financial institution or the credit bureau reporting the activity immediately.

To help prevent something like this from happening again, additional safeguards and technical security measures have been implemented to further protect and monitor the MOVEIt environment.