Entergy Mobile Customer Information Centers Open Today in Lafourche Parish

Entergy Terrebonne 8 a.m. Sept. 17 Update
September 17, 2021
Tide ‘Loads of Hope’ in Cut Off Friday and Saturday
September 17, 2021
Entergy Terrebonne 8 a.m. Sept. 17 Update
September 17, 2021
Tide ‘Loads of Hope’ in Cut Off Friday and Saturday
September 17, 2021

Mobile Customer Information Centers open will be open today, Friday, September 17 from 10 a.m. until 4 p.m. at the below locations.  Customers may visit a CIC to discuss their outage in person with Entergy personnel. Employees will follow COVID19 social distancing protocols, and customers are required to wear masks.


  • Lafourche Parish
    • Thibodaux: Walmart, 410 N Canal Blvd., Thibodaux, LA 70301
    • Lockport: Rouses, 1428 Crescent Ave, Lockport, LA 70374

Lafourche Parish – Estimated Date of Restoration:  September 29

Number of outages as of 9 a.m.:  17,007, or 39 percent, of customers remain without power

While the estimated date of restoration is September 29 for the vast majority or 90 percent of customers, they have already begun powering critical facilities and other social infrastructure within the parish in advance of this date. They expect to continue this focus while expanding to residential areas and restore power to the parish.  The area suffered massive damage, and the electric network in southern portions of the parish will have to be completely rebuilt.


These areas, including Golden Meadow and areas south of Golden Meadow, may experience outages that extend beyond September 29. They are currently evaluating alternate solutions to be able to safely provide power as quickly as possible. They have cleared the majority of LA 1 to open heavy haul routes to allow for equipment to be transported through the area of Port Fourchon. Critical customers restored include Thibodeaux Regional Hospital, St. Anne Hospital, Lady of the Sea Hospital, City of Thibodaux Water Plant, Lafourche Water District in Lockport, Nicholls State University, Rouse’s, Walmart, Lafourche Parish EOC, Lafourche High School, Lafourche Government, Wal-Mart, Lafourche 911, Raceland Elementary, Raceland Middle School, Lafourche Water District in Lockport, the Fire Station on Highway 1, the Sugar Mill in Raceland and downtown Thibodaux.

 

The majority of customers in Lockport, Raceland, and Matthews that can take power have been restored. They have energized eight feeders in this area out of the Lockport and Raceland Substations and crews continue working the Golden Meadow, Galliano, and Cut Off areas. Also, continue to work on the feeder coming from the Ridgefield Substation an area West of Hwy 24 and South of Hwy 3185. Major developments in this area include La Belle Maison, Ferrantello, and Sugarland. The damages and restoration work are extensive. 40% of the backbone has now been repaired.